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Shipping and Handling

If you have already placed an order, please use the tracking number in your email and go onto our Track Your Order page to see your order status.

All orders are handles and shipped out from our warehouse in Beijing. Please allow extra time for your order to be processed during holidays and sale seasons.

We process orders between Monday and Friday. Order will be processed within 1-5 business days from the order date and shipped the next day after the processing day. Please note that we do not ship on weekends. 

If you need to change or cancel your order, please contact us immediately. Once your order has been processed, we will be unable to make any changes.

Once you place your order, please allow 1-7 business days to process your order. After that, it will take 5-30 business days for delivery depending on your location. However, you may receive your items much earlier.